Round-the-clock breaking news from Malaysia.
The Philippines' Energy Regulatory Commission has mandated Manila Electric Co. to return ₱9.5 billion to consumers through bill credits, representing overcharges accumulated during a regulatory gap in 2025.
Amazon has been sued by US consumers who claim the retailer misrepresented the environmental sustainability of seafood products, including items from major brands like Bumble Bee and StarKist, in what plaintiffs describe as greenwashing.
Britain's Competition and Markets Authority has opened an investigation into Microsoft, questioning whether the technology giant misled customers about Microsoft 365 subscription costs when adding AI features to its service.
The US Federal Trade Commission is pursuing legal action against Hims & Hers, accusing the telehealth platform of sharing users' health information with Meta and Snap without consent, alongside allegations of deceptive billing and difficult cancellation procedures.
A former unit trust consultant has been convicted of investment fraud and sentenced to 18 months imprisonment with a RM2 million fine, highlighting ongoing concerns about financial sector compliance.
South Korea is intensifying enforcement against tourism price gouging with stricter penalties for accommodation operators and taxi drivers, effective August 4, as part of broader consumer protection efforts.
Malaysia's Senate has passed the Competition (Amendment) Bill 2026, granting the Malaysia Competition Commission expanded powers to tackle cartels and monopolies in an increasingly digital marketplace. The phased reforms address enforcement gaps while setting the stage for merger control regulations by 2026.
Penang residents are increasingly filing complaints with Malaysia's consumer tribunal, with 777 cases lodged last year and 444 in the first half of 2024, signalling rising awareness of consumer protection mechanisms.
Malaysia's government is launching a coordinated crackdown on unsafe electrical products sold both online and in physical stores, with seven agencies working together to enforce safety standards and protect consumers from fire and electrical hazards.
AirBorneo Airways has cautioned travellers against purchasing tickets through unauthorised third-party platforms, warning of inflated prices, hidden fees, and potential booking failures. The airline recommends buying directly through official channels.
A New York judge has rejected Zelle's attempt to dismiss a lawsuit alleging the payment platform prioritised growth over consumer protection, enabling over $1 billion in fraud losses.
Malaysia's Communications Minister has tasked the MCMC with investigating the alleged leak of social media personality Khairul Aming's telephone billing information, raising fresh concerns about data protection.
The European Commission has imposed a record €550 million fine on AliExpress for failing to prevent sales of counterfeit, unsafe and illegal products. The penalty marks the third enforcement action under the EU's Digital Services Act.
Kelantan authorities will step up inspections of food premises following allegations about halal compliance that spread across social media. The state government has launched preliminary investigations.
Maxim Malaysia has upgraded its emergency response capabilities with a faster SOS system, improved GPS location sharing, and a new Driver Alert System that notifies nearby drivers within three kilometres during emergencies.
Authorities in Miri arrested a local resident and confiscated RM6.19 million worth of frozen pork products suspected of entering the country without valid import documentation during a warehouse operation.
A family has initiated legal proceedings against Nirvana Memorial Park in Shah Alam, claiming the facility failed to safeguard two urns holding their deceased parents' ashes, which disappeared from the columbarium in January.
A water utility employee in Seremban has been charged in two separate courts with defrauding two women of a combined RM108,500, highlighting vulnerabilities in financial scams targeting private individuals.
Meta revealed four US states are demanding $1.4 trillion in penalties, claiming the tech giant designed Facebook and Instagram to addict youth. The August trial in Oakland will address federal and state consumer protection violations.
Artificial intelligence has transformed online scamming, eliminating traditional warning signs like typos and poor quality. Experts warn consumers must now actively verify legitimacy rather than spot red flags.
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A 31-year-old massage therapist in Kota Kinabalu faced court proceedings over allegations of inappropriate conduct during client sessions, raising broader questions about professional standards in the wellness industry.
Malaysia's government plans to implement minimum pricing and standardised service requirements for umrah travel packages, protecting pilgrims from unrealistically cheap offerings that compromise service quality.
Texas authorities have opened an investigation into ticket reseller StubHub following widespread complaints that World Cup tickets purchased through its platform were never delivered to buyers.
Bank Negara Malaysia is urging customers to report cases where they are charged RM1 withdrawal fees at their own bank's ATM machines, indicating a push to enforce compliance with interbank fee rules.
Malaysia's Ministry of Domestic Trade launched the 'Jom Beli Selamat' campaign with Shopee and police to combat escalating online fraud. The initiative aims to educate consumers on safe shopping practices as losses exceeded RM4.54 billion in recent years.
Communications Minister Datuk Fahmi Fadzil has called on bank customers experiencing RM1 ATM withdrawal charges to report violations to Bank Negara Malaysia, as the fee waiver took effect this month.
Prime Minister Anwar Ibrahim has mandated that e-wallet issuers must fully compensate scam victims within seven days of complaints if they neglect fraud prevention measures required by Bank Negara Malaysia.
The Malaysia Cyber Consumer Association has endorsed the Cyber Crime Bill 2026 as essential for combating escalating digital threats, while proposing post-action court reviews to prevent abuse of enforcement powers.
Malaysia's Finance Ministry and banking sector have agreed to eliminate the RM1 fee for interbank ATM withdrawals nationwide from July 1, a move designed to reduce costs for ordinary Malaysians and improve financial access in underserved rural communities.
Australia's competition watchdog has filed court proceedings against Amazon, claiming the company unfairly modified Prime subscription contracts to introduce advertising without adequate consumer protection.
The High Court has rejected an application by an UMNO politician and two associates to delay a RM492,480 refund to umrah pilgrims while pursuing their appeal, allowing the payment order to proceed immediately.
Malaysia's High Court has rejected an application by three former travel company directors to postpone a RM492,480 refund to umrah pilgrims, upholding a fraud conviction stemming from COVID-19 travel cancellations.
A Shanghai man with a history of fraud has been sentenced to over a decade in prison after swindling close friends of more than 700,000 yuan by falsely selling them a vacant flat he did not own.
World Cup fans purchasing tickets through resale platform StubHub have been devastated by last-minute cancellations, with the platform unable to provide promised replacement tickets. The crisis stems from speculative sellers listing tickets they don't yet own.
Malaysia's government is developing a new legal framework targeting e-commerce platforms to enhance accountability and safeguard local businesses. The Cabinet memorandum is expected in July, addressing regulatory gaps between domestic and foreign sellers.
The Malaysia Competition Commission has concluded its investigation into the housing market without finding evidence of anti-competitive conduct affecting property prices or residential packages, Parliament was told.